The immediate tendency following a BSOD is to get right into fix-it mode, start looking things up, and attempting repairs. Not so fast! At this point you want to reboot into safe mode once again, and open an administrative command prompt or PowerShell session. From the command line, enter these commands, one at a time:. The first of these two commands finds and replaces any damaged operating system components in the side-by-side filestore aka WinSxS.
Note further that running either or both of these commands can take some time to complete, especially if one or both find items in need of fixing. There are a lot of details to learn about, and minutiae to address, if you want to put this tool to work on crash dumps. It also presents crash dump data in a highly-readable form. As an illustration, I forced one of my test laptops a Lenovo ThinkPad X Yoga to blue screen at an administrative command line. Warning: typing this string into an administrative command prompt or PowerShell session will crash the PC immediately.
Because most if not all Windows programs use one or more DLLs this basically makes Windows inoperable. The top pane of the window shows all the crash dumps it finds on the target PC. Many blue screen errors can be caused by an incompatible device driver. You can try removing any recently installed device driver and restarting your computer. Windows 7 has several utility tools that can help you identify and fix certain errors. You can use these utility tools to check for hard disk or memory issues.
You can run the Startup Repair tool manually if you have a recovery option preinstalled on your computer, or have the original installation disk, or have the system recovery and repair disk.
Use the original installation disk or a recovery disk. Select a keyboard layout and click Next At the System Recovery Options window, click Startup Repair If you have the original installation disk or a recovery disk available:. You'll usually not always see a message that reads: "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.
But most of the time it's not enough to fix the problem. Fortunately, you can often narrow down the blue screen to a problem with an update for Windows or a bad driver, incompatible software, or hardware you recently configured.
In this Windows 10 article, we'll walk you through a number of troubleshooting steps to fix a blue screen error and get you up and running as soon as possible. Typically, the reason could be a result of a third-party application, such as antivirus and security software, or incompatible hardware. When you get the blue screen error, your system will automatically roll back any changes and restore the previous version of the OS.
An incompatible piece of software, such as an old program or third-party antivirus, is likely the root of the problem.
To resolve this issue, try uninstalling any unnecessary apps or a pieces of software you installed recently, using these steps:. Once you successfully upgraded to the latest version of Windows 10, you can reinstall the apps and they should work as expected. It could also be a hardware related problem. When trying to make an installation of Windows 10 remember to always unplug non-essential peripherals, including secondary monitors, printers, phones, external hard drives and other USB devices you only need your mouse, keyboard and main monitor.
You can always reconnect the hardware after the installation. If you continue to have the same problem, you may need to install newer drivers, or it could also be an indication of incompatible hardware. It's possible that you're getting a blue screen because of damaged setup files, in which case you'll need to re-download the installation files. If you're trying to upgrade using Windows Update, you can do this by using the Disk Cleanup tool to delete previously downloaded installation files.
When you do this, Windows Update will re-download the files again to upgrade the OS. If you're trying to upgrade using USB-bootable media, you may want to use the Media Creation tool to recreate your bootable media to jump to the latest version of Windows Alternatively, you can prevent blue screen errors during an upgrade if you choose to delete everything and start fresh with a clean copy of the OS, instead of doing an in-place upgrade with USB-bootable media.
Important: This is a friendly reminder that performing a clean install of Windows 10 will delete everything on your system.
It's recommended that you do a full backup before proceeding. Before you begin, if you're upgrading from Windows 7 or Windows 8. If you're upgrading to a new version of Windows 10, you can skip entering the product key as the OS will reactivate automatically after the upgrade. This can be different depending on your device, so make sure to check your computer manufacturer's support website for instructions. Select and delete the primary partition with the Windows 10 installation.
It is usually labeled: Drive 0 Partition 2. Once you complete the installation of Windows 10, you'll need to reinstall all your applications and restore your files from backup. When you experience a BSOD and you can access the desktop, the problem can be an outdated driver or missing update.
Or it can also be an issue with a recently installed application, Windows update, or device driver. You can make sure your installation of Windows 10 and drivers are up to date by following these steps. Although the OS installs updates automatically, it's possible that an update may still be missing on your computer. In the case that you're getting a stop error because of an outdated device driver, you can do the following:. It takes time for device-driver updates to appear through Windows Update.
This means that if you couldn't find any new updates using Device Manager, you may have to check your device manufacturer's support website to download and install newer drivers. Here, check for yellow triangle icons on any entries, which indicate a problem with the driver. You should double-check any devices that appear with this, as you may need to reinstall the driver or remove the device.
You can right-click an entry and choose Update driver to check for updates, but this isn't always reliable. Instead, you should visit the manufacturer's website and grab the latest drivers from there. Follow our guide to updating Windows drivers for help. The System Restore feature in Windows allows you to return your system to a previous state.
It's a handy troubleshooting tool, as it's simple to use and lets you see if your issue is software-based. Type recovery into the Start menu and open the Recovery Control Panel entry that appears. Here, click Open System Restore to launch the tool.
After clicking Next once, you'll see a list of restore points you can return to. Select one, then hit Scan for affected programs if you want to see what software will change.
Running a System Restore doesn't affect your files, but it will uninstall any drivers or software you've installed since the restore point was made. In addition, it will reinstall anything you removed since that time. Confirm your system restore, then you can start the process. This will take a few moments, then you'll be back to your system like it was at the time.
If you don't get blue screens after this, your problem was likely software related. Malware can damage your Windows system files and result in a blue screen. You should run a scan for infection to rule out anything like this.
We recommend using Malwarebytes to run a scan. This will look for all sorts of rogue software and remove it for you. If it finds anything, reboot after the cleaning and see if your blue screen errors go away.
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